Get in touch
Choose the right inbox below and we will route your message to the right person. We are a remote team — every message is read by a human.
Inboxes
General inquiries
Questions about TrendSuite, the product roadmap, or anything else that does not fit the categories below. We read everything and respond to every substantive question.
hello@trendsuite.aiTypical response: 1 business day
Customer support
Having a problem with your account, a feature, or a connected social account? Share what you are seeing and we will investigate. Bug reports with reproduction steps get triaged fastest.
support@trendsuite.aiTypical response: 4–8 hours (business hours)
Sales — Agency & White Label
Interested in Agency or White Label plans? Evaluating TrendSuite for a team of more than five people? Talk to us directly — we will walk you through the right configuration for your use case.
sales@trendsuite.aiTypical response: same business day
Security disclosure
Found a vulnerability? Please report it responsibly using this address. All security reports are reviewed by an engineer, not a triage bot. We acknowledge within 48 hours and update you on triage within 5 business days.
security@trendsuite.aiAcknowledged within 48 hours — monitored 24/7
Trust & legal
Office hours
We are a remote team distributed across multiple time zones. Customer support is staffed Monday through Friday, 9 am–6 pm PT. Security and abuse reports are monitored around the clock — no message sent to security@trendsuite.ai will wait until business hours.
Service status
A public status page at status.trendsuite.ai is coming soon. For real-time incident updates in the meantime, subscribe via email: status@trendsuite.ai. We notify subscribers within 15 minutes of confirming an incident.