Terms of Service

A.1 You are the publisher. You are the author and publisher of all content you create, schedule, or distribute using the Service, including content drafted for you by AI features and content published by automation you enable (together, “Your Published Content”). TrendSuite provides drafting, scheduling, and delivery tooling and acts solely at your direction. We do not review, approve, endorse, fact-check, or moderate Your Published Content before it is sent, and no feature of the Service should be understood as an editorial, compliance, or legal review.

A.2 Regulatory and compliance responsibility. You are solely responsible for ensuring that Your Published Content, and your use of the Service, complies with every law, regulation, industry code, licensing requirement, and platform policy that applies to you. This includes but is not limited to:

• Advertising and consumer-protection law, including disclosure of paid partnerships, sponsorships, affiliate links, and material connections (for example the FTC Endorsement Guides, 16 CFR Part 255, in the US, ASA/CAP rules in the UK, and their equivalents elsewhere).
• Truthfulness of endorsements and testimonials. The FTC's Rule on the Use of Consumer Reviews and Testimonials prohibits fake or AI-fabricated reviews, testimonials, and endorser personas, and carries civil penalties per violation. An AI-drafted testimonial has no underlying personal experience and cannot be substantiated, never publish one as if a real customer said it.
• Disclosure that an endorser is AI-generated where a synthetic persona, voice, or likeness is used. Under the FTC Endorsement Guides this is a separate disclosure from any sponsorship disclosure, one is not a substitute for the other.
• Sector-specific regulation that applies to your business: such as healthcare, pharmaceutical, financial services, insurance, legal services, gambling, alcohol, cannabis, childcare, and education.
• Labelling or disclosure of AI-generated or synthetic content where a law, regulator, or platform requires it. In the EU, Article 50(4) of the AI Act (applying from 2 August 2026) requires deployers who publish AI-generated text to inform the public on matters of public interest to disclose that it is artificially generated, unless the content has undergone human review and a person holds editorial responsibility for it. Reviewing what you publish is therefore both good practice and, in the EU, the thing that changes your obligation.
• Disclosure of AI-generated or manipulated images, audio, and video that depict real people, objects, places, or events (deep fakes), which Article 50(4) of the EU AI Act requires deployers to disclose. Unlike the rule for text, human review does not remove this duty.
• Substantiation of every factual, performance, pricing, health, safety, or earnings claim you publish.
• Intellectual property clearance for all text, images, video, music, fonts, likenesses, and trademarks in your posts.
• Data protection law when your content or targeting involves personal data, including obtaining any consent your jurisdiction requires.
• Anti-spam and electronic-messaging law for any direct message, email, or bulk communication you send (for example CAN-SPAM, CASL, PECR, and GDPR).
• The terms, community standards, and automation rules of every platform you connect and publish to.
• Record-keeping, archiving, and supervisory-review obligations if your industry imposes them.

We do not monitor for, advise on, or accept responsibility for any of the above. Where your sector imposes supervisory review, approval, archiving, or record-keeping duties, you must satisfy them through your own processes, the Service does not perform them for you and must not be relied on as a system of record for compliance purposes.

A.3 Duty to review before publishing. Content you create is held as a draft and is not published until you schedule it. Scheduled content remains visible in your calendar and queue, and can be edited or cancelled by you at any time before it sends. You are responsible for reviewing content before it publishes. If you enable an automation that publishes without per-post approval (see Section 9), you accept that content may be published without you having reviewed it, and you remain fully responsible for that content exactly as if you had written and posted it yourself.

A.4 No liability for Your Published Content. To the fullest extent permitted by applicable law, TrendSuite has no liability of any kind arising out of or relating to Your Published Content or the consequences of publishing it. This includes, without limitation: regulatory investigations, enforcement action, fines, or penalties; claims of defamation, disparagement, or false advertising; intellectual property or publicity-rights infringement; privacy or data protection claims; consumer complaints or class actions; platform account suspension, restriction, shadow-banning, content removal, or permanent ban; and any resulting loss of revenue, audience, reputation, or business opportunity. Sections 12, 13, and 14 apply in full to Your Published Content.

A.4a AI transparency and labelling. Content produced by the Service is AI-generated. Several regimes place the duty to disclose that fact on the person who publishes it, not on the tool that drafted it. In the European Union, Article 50(4) of the AI Act, which applies from 2 August 2026, requires a deployer publishing AI-generated text to inform the public on matters of public interest to disclose that the text is artificially generated, and to disclose AI-generated or manipulated images, audio, or video that depict real people, objects, places, or events. The text duty does not apply where the text has undergone human review and a natural or legal person holds editorial responsibility for it, which, under Section A.3 above, is you. That exception covers text only. It does not cover images, audio, or video: reviewing an AI image does not remove the duty to disclose it. Where the Service generates an image, we mark it as AI-generated in the file and show an “AI” tag on it in the Service. When you publish it, you must keep the disclosure that applies to you, and you must not remove or alter the marks we embed. In the United States, the FTC Endorsement Guides (16 CFR Part 255) require a separate, clear disclosure where an endorser is AI-generated, and the FTC’s Rule on the Use of Consumer Reviews and Testimonials prohibits fake or AI-fabricated reviews and testimonials outright, with civil penalties per violation. Determining which of these apply to you, and satisfying them, is your responsibility. We may include or offer disclosure language, but we do not warrant that it satisfies any particular regulator or platform.

A.5 Not professional advice. Nothing produced by the Service, including AI-generated copy, scoring, recommendations, suggested timing, or suggested calls-to-action, is legal, regulatory, compliance, medical, financial, tax, or investment advice, and none of it should be relied on as a substitute for professional judgement. Whether content you intend to publish is lawful and compliant in your jurisdiction and your sector is a determination you make, and it remains yours to make before you publish.

A.5a Figures, statistics, and charts in generated visuals. The Service composes visuals, posters, infographics, and the charts inside them, but it does not research the figures in them. Its AI is never asked for a number and has nowhere to return one: it writes only the labels that say what a figure would represent. Every number in a generated visual is written by the Service itself, either as a blank placeholder for you to fill in or as a round illustrative value, and a chart built on illustrative values is marked as illustrative where it renders. Illustrative values indicate shape, not measurement. They are not data about your business, and they are not accurate.

A number in a designed graphic reads as a statement of fact whether or not it is one. You must therefore verify every figure, percentage, chart, and comparison in a visual before you publish, export, or schedule it, and you must be able to substantiate it. The Service blocks scheduling and export while a figure is still an unfilled placeholder; that is the only check it performs on figures. It does not verify a number you enter, it does not check that a chart fairly represents the data behind it, and it does not record, request, or display the source of any figure. Entering your own value into an illustrative chart removes the illustrative marking, because the figure is then one you have supplied, nothing has confirmed that it is correct.

To the fullest extent permitted by applicable law, we have no liability for any figure, statistic, data point, chart, or comparison in Your Published Content, including where the value originated as a placeholder or an illustrative default supplied by the Service, and including any regulatory, advertising-standards, or consumer-protection consequence of publishing a figure you cannot substantiate. Sections 12, 13, and 14 apply to it in full.

A.6 Acceptable Use Policy. Your use of the Service is additionally governed by our Acceptable Use Policy, which is incorporated into these Terms by reference and forms part of them. Breach of that policy is a material breach of these Terms.

These Terms of Service (“Terms”) are a binding agreement between you and TrendSuite AI, LLC, a Delaware limited liability company, the operator of TrendSuite (the “Service”). You accept them, together with our Privacy Policy, which is incorporated by reference, by ticking the acceptance box when you create an account; we record the version you accepted and when. Using the Service also constitutes acceptance. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and all references to “you” apply to that organisation.

If you do not agree to these Terms, you may not access or use the Service. Continued use of the Service after any modification to these Terms constitutes acceptance of the modified Terms.

You must be at least 18 years of age, and legally able to enter into a binding contract, to use the Service. By using the Service you represent and warrant that you meet both requirements. The Service is not directed to anyone under 18, and we close any account we learn belongs to someone who is.

You may not use the Service if you are located in, or are a national of, a country subject to a United States government embargo, or if you are listed on any US government list of prohibited or restricted parties. You further represent that you are not a direct competitor of TrendSuite accessing the Service for the purpose of competitive intelligence or to reverse-engineer its systems.

You must provide accurate, current, and complete information when creating your account and must keep that information up to date. You are responsible for all activity that occurs under your account, including activity by authorised users you invite to an Agency or team workspace.

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at security@trendsuite.ai if you believe your account has been compromised. We will not be liable for losses arising from your failure to protect your credentials.

4.1 Free plan. Every new account starts on the Free plan, subject to Section 4B, at no charge and with no payment method required. There is no free trial of a paid plan. We will never charge you without you actively selecting a paid plan and providing a payment method.

4.2 Moving between plans. You may upgrade to a paid plan at any time. Moving from a paid plan back to the Free plan is a downgrade, not a cancellation: your brand profiles, ideas, and content plans are retained and remain accessible, and you can continue creating within the Free limits described in Section 4A.

4.3 Paid plans. Paid plans are billed monthly or annually in advance via Stripe, our third-party payment processor. Card data is transmitted directly to Stripe and never stored on our servers. All amounts are stated in USD unless otherwise indicated. Paid subscriptions renew automatically at the end of each billing period unless cancelled.

4.4 Cancellation & refunds. You may cancel your paid plan at any time from your account settings. Access to paid features continues until the end of the current billing period; no further charges are made after cancellation. When a paid subscription lapses or is cancelled, access to paid features reverts at period end and the account is returned to the upgrade screen until a new subscription is started; your stored content is retained. If you cancel an annual plan, we will provide a prorated refund for the unused months upon request, subject to a 30-day window from the charge date. Monthly plans are not refunded for partial periods.

4.5 Price changes. We will provide at least 30 days’ advance notice of price increases for existing paid plans via email. Continued use of the Service after the notice period constitutes acceptance of the new pricing.

Free plan. The Free plan is a permanent, no-cost tier that every new account starts on (see Section 4.1). It includes a limited allotment of features: a total number of content plans for the life of the account (not a monthly one), a limited pool of on-brand content ideas, a single brand workspace, a limited number of website analyzer runs, and Studio in view and edit mode (with a watermark applied to exports; see below). The specific limits in effect at any time are shown in-app on your plan page. We may change the Free plan’s limits and included features at any time. Where an allotment is monthly, it does not carry over to the next period; no allotment has cash value, and any of them may change when your plan changes.

Watermark & content retention. Studio exports produced on the Free plan carry a TrendSuite watermark; removing the watermark requires an eligible paid plan. Downgrading to the Free plan does not delete the content you have already created: your plans, ideas, and brand profile are retained, though access to paid-only features and higher limits ends.

The Free plan’s allotment is offered on a fair-use basis of one allotment per person and, for organisations, per corporate email domain. Creating multiple accounts, using disposable or alias email addresses, or otherwise attempting to obtain additional allotments beyond your fair share is prohibited. Allotments are personal to your account and may not be sold, shared, transferred, or pooled across accounts.

Where we reasonably believe an account is engaged in such abuse, we may reduce or reset allotments, decline to grant further allotments, or suspend or terminate the account, with or without notice depending on the severity. This Section supplements, and does not limit, the Acceptable Use restrictions in Section 5.

On the Free plan, a social account (an Instagram, Facebook, Threads, LinkedIn, X or TikTok account) may not be connected if it is, or within the last 12 months was, connected to another TrendSuite account; you can upgrade to a paid plan to connect it. On a paid plan, a social account may be connected to no more than two TrendSuite accounts in that period. If a connection is not allowed, we will decline it. Where LinkedIn has approved Company Page access, LinkedIn Company Pages are not limited this way. If you believe this is a mistake, for example because a business account has changed hands, contact support and a person will review it.

You may not use the Service to: (a) generate, distribute, or publish content that harasses, defames, or threatens any individual; (b) create or disseminate spam, unsolicited commercial communications, or coordinated inauthentic behaviour; (c) violate the terms of service of any third-party social platform to which you connect; (d) engage in any unlawful activity, including activities that would violate applicable data protection or consumer protection laws; (e) scrape, crawl, or systematically extract data from the Service except as we expressly permit in writing; (f) circumvent or attempt to circumvent any access controls, rate limits, or security measures; or (g) interfere with or disrupt the integrity or performance of the Service or the data it contains.

We reserve the right to investigate and, where appropriate, suspend or terminate accounts that we believe to be in violation of these restrictions, with or without advance notice where the violation is severe.

You retain full ownership of all content you create, upload, or publish through the Service, including brand profiles, content plans, posts, and any other materials (“User Content”). We do not claim any ownership interest in your User Content.

6.1 Licence to operate the Service. You grant TrendSuite a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt, and transmit your User Content, including reformatting it to each destination’s requirements (resizing, cropping, compressing, transcoding, and converting file formats), displaying it back to you and to the people you invite or share it with, and publishing it to the accounts and destinations you direct. We may sublicense these rights only to our sub-processors (Section 8) and to the platforms you direct us to publish to, and only so far as each needs them to do that work for you.

6.2 Uploaded media is not kept. The Service is not a storage service. Photos, videos, and voice recordings you upload are held only for as long as the posts that use them need them, and are then deleted, as described in the Privacy Policy. Keep your own originals: we do not retain copies for you, and once a file is deleted it cannot be recovered.

We use this licence only to operate, provide, secure, and support the Service for you. We do not use your content to train AI models. We do not sell it. We may use aggregated usage information that does not identify you or reproduce your content to run and improve the Service.

This licence ends when you delete the content or close your account, except for (a) copies held in backups until they expire under the retention schedule in the Privacy Policy, (b) what we must keep to comply with law or to establish or defend a legal claim, and (c) content already published to a third-party platform, which that platform holds under its own terms and which we cannot recall.

You are solely responsible for the content you publish to third-party social platforms through the Service. You represent and warrant that your User Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party, and that publishing it to any connected platform does not violate the terms of service of that platform.

6A.1 Your authority. For every brand you create or manage in the Service, you represent and warrant that you own it or are authorised by its owner (a) to use its name, logo, trademarks, trade dress, colours, imagery, and other identifying material in the way you use them through the Service, (b) to connect its social accounts, and (c) to publish and send messages in its name. You may not create a brand profile for a business, person, or organisation you do not represent.

6A.2 Websites you analyse. The website analyzer reads the website address you give it, at your direction and as your agent, and extracts material such as text, logos, and colours into your brand profile. You represent that you own or are authorised to use that website and the material taken from it. We do not check who owns a website, a logo, or a trademark, and nothing the analyzer extracts is a statement by us that you may use it.

6A.3 Agencies and client brands. If you manage brands on behalf of clients, you represent that you hold each client’s authority, in writing, covering the brand material you add, the accounts you connect, and the content you publish for them. You are responsible to us for your clients’ content and instructions as if they were your own, and for passing on to each client the obligations in these Terms that apply to their content. We may ask you for evidence of that authority, and may suspend a brand until it is provided.

6A.4 Photographs from your website. The Service may fetch photographs from the website address you give us and use them in your videos and posts. You represent and warrant that you own each such photograph or hold all licences, consents and releases needed for us to copy, edit, crop, animate, caption and display it in content you create, and for you to publish that content on the platforms you connect. A licence that limits use to your website does not satisfy this. You grant TrendSuite a non-exclusive, worldwide, royalty-free licence to use those photographs solely to operate the Service for you. We do not verify ownership. You will indemnify us under Section 14 against any claim relating to a photograph taken from your website, including claims by photographers, licensors, manufacturers and any person shown. If you cannot make this warranty for a photograph, turn off website photos in your brand settings or remove it.

6A.5 Complaints. If a rights holder tells us a brand in the Service uses their name, mark, or material without permission, we may suspend or remove that brand, its connected accounts, and its scheduled content while the complaint is resolved, without liability to you.

6B.1 Stock photos. Stock photographs offered in the Service come from Pexels and Pixabay and are licensed to you by Pexels under the Pexels License, or by Pixabay under the Pixabay Content License, not by us; we grant no rights in them and give no warranty about them. Neither Pexels nor Pixabay supplies model or property releases. Where a photo shows an identifiable person, a trademark, a logo, private property, or an artwork, you are responsible for obtaining any further permission your use requires. You must not use a stock photo in a way that suggests a person or brand shown in it endorses you or your content, or that portrays a person shown in it in an offensive, misleading, or defamatory way. Where the Service shows the photographer’s credit, keep it wherever the platform you publish to allows.

6B.1a Photos the Service chooses. The Service may choose stock photographs and video clips for your content automatically. It tries to exclude images that show a recognisable face, but that screening is automated and may fail, and we do not warrant that any image it chooses shows no identifiable person, trademark, logo, private property, or artwork. A photo or clip the Service chooses is a suggestion: it becomes your content when you approve, schedule, export, or publish it, and Section 6B.1 applies to it as if you had chosen it yourself. Review every image before you publish it.

6B.1b Removal on request. If a person shown in, or a rights holder in, an image you published asks you to remove it, or we ask you to, you will remove it promptly. We may remove or replace a stock image in your drafts and scheduled content at any time, without liability to you.

6B.2 Synthetic voices. Narration voices offered in the Service are synthetic voices supplied by our AI provider. They do not belong to, and must not be presented as, any real person. Disclosure that narration is AI-generated is governed by Section A.4a.

6B.3 Voice recordings you upload. You represent that every voice in a recording you upload is your own or belongs to someone who has consented to its use in that content, and that you will not upload a recording that imitates the voice of a real person without their consent.

6B.4 Music. Videos made by the Service may include a music bed generated by our AI provider. You may publish it as part of that video on social platforms and your own channels. You may not extract it or use it on its own. Audio you add inside a social platform’s own app is licensed to you by that platform under its terms, and anything else you add is yours to clear under Section A.

The Service uses third-party AI inference providers, including Anthropic to generate content plans, captions, scripts, and other copy; Google to generate images; ElevenLabs to generate narration and music; and OpenAI for narration voice and word timing for videos (text-to-speech and speech-to-text) and, where enabled, image generation. All AI-generated output is presented to you as a draft for your review before any publishing action.

7.1 AI images. The Service uses a stock photo first. It generates an image only when no stock photo fits a post, for a small number of posts per plan, and after that only when you ask for one. Generated images are not meant to depict real or identifiable people, and are marked as AI-generated (Section A.4a). They are drafts like all AI output. You must not present one as a photograph of your premises, staff, customers, patients, products as delivered, or results.

You accept full responsibility for reviewing AI-generated output for accuracy, appropriateness, and compliance with applicable laws and platform policies before publishing it. We do not warrant that AI-generated content is accurate, complete, non-infringing, or fit for any particular purpose. AI-generated content does not represent the opinions of TrendSuite.

AI systems can and do produce output that is factually wrong, outdated, biased, internally inconsistent, or that reproduces third-party material: including confidently stated claims, statistics, quotations, prices, and product or service details that have no basis in fact. The Service may draw on your brand profile and your website to ground its output, but it cannot verify that the resulting content is true, current, substantiated, or lawful for you to publish. Treat every generation as an unverified first draft.

Where the Service grounds a call-to-action in the offerings or website address recorded in your brand profile, it relies on the accuracy of what you supplied. You are responsible for keeping that information accurate and for confirming that any offer, price, claim, availability, or destination referenced in generated content is correct before it is published.

Figures, statistics, and charts inside generated visuals are governed by Section A.5a.

7.2 Who owns the output. As between you and us, the copy, scripts, images, and other material the Service generates for you (“Output”) is yours, and we assign to you whatever right, title, and interest we hold in it. Output is User Content for every purpose in these Terms, including your responsibility for it under Section A.

7.3 No warranty of protection or uniqueness. We make no representation that Output is protected by copyright or any other right, or that you can register or enforce any right in it. In the United States and in several other jurisdictions, material generated by AI without sufficient human authorship is not copyrightable. Output is not exclusive to you: the Service, and the AI systems it uses, may generate the same or similar material for other customers, and similar Output given to someone else is not a breach of these Terms and gives you no claim against us or them.

7.4 What we keep. Section 7.2 does not transfer the Service itself, our templates, layouts, themes, prompts, models, or other materials we use to produce Output, all of which remain ours under Section 10.

The Service integrates with third-party providers including Supabase, Stripe, Resend, Anthropic, OpenAI, Google, ElevenLabs, Vercel, Railway (media rendering), Sentry, PostHog (product analytics, only with your consent), Cloudflare Turnstile (bot protection), Upstash, Firecrawl, Jina AI, Pexels, Pixabay, and PayPal (a full sub-processor list is maintained in the Privacy Policy). By using the Service, you authorise us to share the minimum data necessary with each sub-processor to operate the feature in question.

We are not responsible for the practices, terms, or availability of these third-party services. Your use of connected social platforms (Instagram, TikTok, LinkedIn, X, Threads, Facebook) is subject to the respective terms of those platforms. Disconnection of a social account from the Service may not automatically revoke the OAuth authorisation on the platform side; you must revoke access directly from the platform’s account settings if required.

9.1 User authorisation and responsibility. By enabling the Autopilot feature, you expressly authorise TrendSuite to generate and publish content to your connected social accounts automatically and on a recurring basis in accordance with the schedules and settings you configure. You remain solely responsible for all content posted to your accounts, whether published manually or by Autopilot. TrendSuite acts solely as your agent executing your instructions; it does not review, approve, guarantee the suitability of, or accept liability for any automatically published content.

9.2 Platform policy compliance. You warrant that your use of automated posting complies with the terms of service, community standards, and all applicable policies of each social platform to which you connect. Automated posting is subject to platform rules that may change without notice. TrendSuite is not liable for any account suspension, restriction, content removal, or other platform action arising from your use of Autopilot or any other automation feature, including actions caused by platform policy changes that occur after you configure a schedule.

9.3 Opt-in and revocability. Autopilot is only activated on your explicit action; it is not enabled by default. You may pause, edit, or delete any schedule at any time from within the Service. Pausing or deleting a schedule will prevent future posts from being published; however, content already published to a platform cannot be unpublished by TrendSuite. It is your responsibility to remove already-published content directly from each platform if required.

9.3a Your window to review. Autopilot does not ask you to approve each post. That is what it is for. Posts it generates are placed in your calendar and queue against a future send time, so you have the opportunity to review, edit, or cancel any of them before they publish, and we encourage you to. That opportunity is all the Service provides: it is not a review gate, we do not hold posts back pending your approval, and we do not check whether you looked. If you would rather nothing published without your sign-off, do not enable Autopilot, schedule posts yourself instead, which requires your action for every post.

9.4 No liability for auto-posted content. To the fullest extent permitted by applicable law, TrendSuite shall not be liable for any claim, damage, loss, or expense (including legal fees) arising out of or relating to content published via Autopilot, including without limitation claims of defamation, intellectual property infringement, invasion of privacy, false advertising, or violation of any law or platform policy. The limitation of liability in Section 13 (“Limitation of Liability”) of these Terms applies in full to all auto-posted content.

9.5 AI-generated content disclosure. Content generated by AI features and published via Autopilot is AI-generated. Where applicable law or platform policy requires disclosure or labelling of AI-generated content, you are solely responsible for ensuring any required disclosure is present. We may, at our discretion, include disclosure language in content we generate, but we do not warrant or guarantee that any such language satisfies the requirements of any particular jurisdiction or platform. Identifying which disclosure obligations apply to you, and meeting them, is your responsibility. See Section A.4a for the specific regimes most likely to be relevant.

9.6 Direct messaging compliance. Our DM automation sends direct messages only in response to user-initiated interactions (such as comments on your posts) and only within the messaging windows and channels permitted by the relevant platform. Every message sent is one you have written and saved in advance; the Service does not compose message content on your behalf. Automated messages carry a disclosure identifying them as automated, which cannot be disabled where a platform or applicable law requires it. You are responsible for ensuring your use of DM automation complies with all applicable anti-spam laws (including CAN-SPAM and GDPR), platform messaging policies, and any other applicable regulation. You may not use DM automation to send promotional messages that exceed the permissions granted by the platform’s user-initiated messaging rules or applicable law.

TrendSuite and its associated trademarks, logos, product names, and design elements are the intellectual property of TrendSuite and its licensors. Nothing in these Terms grants you any right to use our trademarks, trade names, or service marks without prior written permission.

You may not reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service. You may not use the Service to create a competing product, or to train machine learning models without our explicit written consent.

If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use and incorporate that Feedback into the Service or our other products without obligation to you. You waive any moral rights in Feedback to the extent permitted by law.

Copyright complaints. We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act, as set out in our Copyright Policy, which forms part of these Terms. We may remove or disable access to material that is the subject of a valid notice, and we close, in appropriate circumstances, the accounts of repeat infringers.

You may request closure of your account at any time from your account settings or by contacting support. Upon closure, we will initiate deletion of your data in accordance with the schedule described in the Privacy Policy, beginning no later than 30 days after account closure.

We may suspend or terminate your account for material violation of these Terms, non-payment of applicable fees (with at least 7 days’ notice prior to termination for non-payment), or if we are required to do so by law. Where practical and permitted, we will give you reasonable advance notice and an opportunity to export your data before termination takes effect. In cases of egregious misuse, including illegal activity, severe harassment, or security threats, we may terminate without notice.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not guarantee that content plan output or publishing schedules will achieve any particular business outcome. Content performance depends on many factors outside our control, including platform algorithm changes, audience behaviour, and market conditions.

WE MAKE NO WARRANTY THAT ANY CONTENT GENERATED, SCHEDULED, OR DELIVERED THROUGH THE SERVICE IS ACCURATE, TRUTHFUL, SUBSTANTIATED, NON-INFRINGING, OR COMPLIANT WITH ANY LAW, REGULATION, INDUSTRY CODE, OR PLATFORM POLICY APPLICABLE TO YOU. WE DO NOT WARRANT THAT ANY POST WILL BE DELIVERED, DELIVERED ON TIME, OR ACCEPTED BY A DESTINATION PLATFORM, AND WE ARE NOT RESPONSIBLE FOR MISSED, DELAYED, DUPLICATED, OR REJECTED PUBLICATION, WHETHER CAUSED BY PLATFORM OUTAGES, POLICY OR API CHANGES, RATE LIMITING, CREDENTIAL EXPIRY, OR FAULTS IN THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRENDSUITE’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO TRENDSUITE IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD $100).

IN NO EVENT WILL TRENDSUITE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

FOR THE AVOIDANCE OF DOUBT, THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS ARISING FROM OR RELATING TO YOUR PUBLISHED CONTENT (AS DEFINED IN SECTION A), INCLUDING REGULATORY FINES AND PENALTIES IMPOSED ON YOU, ENFORCEMENT ACTION TAKEN AGAINST YOU, AND ANY SUSPENSION, RESTRICTION, OR TERMINATION OF YOUR ACCOUNTS BY A THIRD-PARTY PLATFORM.

Rights that cannot be excluded. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited: including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any right you hold under mandatory consumer protection law in your jurisdiction. Where a limitation in these Terms is unenforceable against you, it applies to the maximum extent the law does permit, and the remaining provisions stay in force.

You agree to indemnify, defend, and hold harmless TrendSuite and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, regulatory fines, and penalties: arising out of or in any way connected with (a) your access to or use of the Service; (b) your User Content or Your Published Content, including content drafted by AI features or published by automation you enabled; (c) your violation of these Terms or the Acceptable Use Policy; (d) your violation of any third-party right, including any intellectual property, publicity, or privacy right; (e) your breach of any law, regulation, industry code, licensing requirement, or disclosure obligation applicable to you; (f) your breach of the terms or policies of any platform you connect to the Service; (g) any stock photograph, video clip, or other third-party material you approve, schedule, export, or publish, including material the Service chose or suggested for you, and any claim by a person shown in it; (h) any image or video clip the Service generated that you publish, except a claim that the image or clip as generated, before any change by you, infringes a third party’s intellectual property; or (i) any photograph taken from your website.

We will notify you of any claim subject to this Section and may, at our option and expense, assume its exclusive defence and control. You may not settle any claim in a way that imposes an obligation or admission on TrendSuite without our prior written consent.

We may modify these Terms from time to time. We will provide notice of material changes via email to the address associated with your account, at least 14 days before the changes take effect, except where required to make changes sooner by law or to address a security risk. The “Last updated” date at the top of this page reflects the date of the most recent change.

Your continued use of the Service after the effective date of any modified Terms constitutes your acceptance of those Terms. If you do not agree to the modified Terms, you must stop using the Service and may close your account.

These Terms, and any dispute between you and TrendSuite AI, LLC, a Delaware limited liability company, are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

16.1 Informal resolution first. Before starting arbitration, the party with the dispute must send the other a written description of it and the relief sought (to us at legal@trendsuite.ai), and both parties must try in good faith to resolve it for 30 days from that notice.

16.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules where you use the Service as an individual for personal purposes, and under its Commercial Arbitration Rules in every other case, as those rules are in force when the arbitration starts. The arbitration will be held before a single arbitrator, in English, seated in Delaware, and may be conducted by video or on written submissions where the rules allow. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

16.3 Small claims. Either party may instead bring an individual claim in a small claims court in Delaware or in your county of residence, if the claim qualifies there.

Class action waiver. You agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with another; no right exists to have a dispute heard as a class action or in a private attorney general capacity; and no class or representative proceeding of any kind shall be commenced.

This Section does not prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property rights or prevent imminent harm.

Questions about these Terms should be directed to: legal@trendsuite.ai. For privacy-related questions, use privacy@trendsuite.ai. For security disclosures, use security@trendsuite.ai.