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Privacy Policy

Last updated: 12/16/2025

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. For Google OAuth, we receive your Google profile information as permitted by your Google account settings.

1.2 Social Media Platform Data

When you connect social media accounts (Facebook, Instagram, LinkedIn, X, Pinterest, YouTube, TikTok, Reddit, Threads), we collect:

  • Profile information and account details
  • Content you create and publish through our platform
  • Engagement metrics and analytics data
  • Audience demographics (aggregated and anonymized)

1.3 Usage Data

We automatically collect information about how you use our Service, including IP addresses, browser type, device information, and usage patterns to improve our platform.

2. How We Use Your Information

2.1 Service Provision

  • Provide social media automation and content management services
  • Process and publish content to connected social media platforms
  • Generate analytics and performance reports
  • Facilitate AI-powered content creation and optimization

2.2 Platform Compliance

We use your data to ensure compliance with social media platform policies and terms of service, including content moderation and policy enforcement.

2.3 Communication & Support

We may use your contact information to provide customer support, send service updates, and communicate about your account or our services.

3. Social Media Platform Integration & Data Sharing

3.1 Platform Permissions

We only access social media data through permissions you explicitly grant. These may include:

  • Facebook/Instagram: Publish content, access insights, manage pages
  • LinkedIn: Share content, access profile, company page management
  • X (Twitter): Post tweets, access analytics, manage account
  • Pinterest: Create pins, access boards, view analytics
  • YouTube: Upload videos, manage channel, access analytics
  • TikTok: Post videos, access account information
  • Reddit: Submit posts, access account details
  • Threads: Publish content, access profile information

3.2 Data Processing

We process your social media data solely to provide our services. We do not sell your personal data to third parties or use it for purposes beyond our stated service offerings.

4. Data Security & Protection

4.1 Security Measures

We implement industry-standard security measures including encryption, secure data transmission, access controls, and regular security audits to protect your information.

4.2 Data Storage

Your data is stored securely using enterprise-grade cloud infrastructure with appropriate backup and disaster recovery measures.

5. Data Retention & Deletion

We retain your data only as long as necessary to provide our services or as required by law. You can request data deletion by contacting us or deleting your account through account settings.

6. Your Rights & Choices

6.1 Access & Control

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Revoke social media platform permissions
  • Opt out of marketing communications

6.2 Platform-Specific Controls

You can manage permissions for each connected social media platform through your account settings or directly through the respective platform's privacy controls.

7. Compliance with Data Protection Laws

We comply with applicable data protection regulations including GDPR, CCPA, and other regional privacy laws. We process personal data lawfully, fairly, and transparently.

8. Cookies & Tracking Technologies

We use cookies and similar technologies for authentication, preferences, analytics, and service improvement. See our Cookie Policy for detailed information.

9. Third-Party Services

Our Service integrates with social media platforms and other third-party services. Each platform has its own privacy policy governing how they handle your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our Service.

11. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Privacy Officer: devops@trendsuite.ai

General Support: support@trendsuite.ai

Data Protection: devops@trendsuite.ai

Website: https://trendsuite.ai