Account settings

Settings opens on a hub: one page of tiles, grouped into Account (about you) and Workspace (about the account you work in). Each tile opens its own page, with a link back to the hub at the top. They are account-level, not brand-level: switching brands does not change what is here.

Profile

Your name, your photo, your email, and your email preferences: including whether you receive lifecycle and marketing email. Turning marketing email off does not stop transactional messages such as a failed payment or a team invitation, because those are things you need to know. Sign out and the account-deletion request live here too.

Agency name

On the Agency plan, Profile also has an Agency name field: your business name, such as "Smith & Co". It is shown to your clients on review links, the client portal and client emails, and it is the name the data notice on those pages gives as the business responsible for their content.

Leave it blank and your clients see your own name from the Name field instead. It can be up to 80 characters and cannot contain < or >. Only the account owner's agency name is shown to clients, so if you are a team member on someone else's account, ask the owner to set it.

Security

Your password, and your active sessions: the devices currently signed in to your account, which you can end individually.

Check this if you have signed in somewhere shared, or if anything looks wrong. Ending a session signs that device out immediately.

Team

Members, roles, seats and invitations. Covered in team members, seats and roles.

Billing

One page, top to bottom: the plan you are on with its price and renewal date, what it includes, what you have used this month, the billing portal for your card and invoices, and Change plan: every plan side by side, with yours marked. Choosing one starts checkout; your new plan begins as soon as you complete it. See managing your subscription.

Older links to /settings?tab=plan and /settings?tab=billing still work: they land on Change plan and Billing respectively.

Brand settings are elsewhere

Anything about how your content sounds or looks belongs to the brand, not the account, and lives in Brand & voice.